The answering service for plumbers who can't answer.
Every call from homeowners with a leak, a backed-up drain or no hot water — answered, triaged and booked while you work.
Elavo Answer is an AI answering service for plumbers. It answers calls from homeowners with a leak, a backed-up drain or no hot water, 24/7, in a natural voice; treats phrases like "water everywhere" and "burst pipe" as urgent and transfers those callers to whoever is on call; takes a structured message for everyone else; and books repair visits and estimates, with the address checked against your service area. Plans from $299/month with 1,200 minutes included and no per-minute overage.
Where the calls go today
Burst-pipe calls at 11pm go to voicemail
The office line rings while you are under a sink
Quote calls are lost to the next plumber who answers
What Elavo Answer does for plumbers
Emergencies reach a person
Urgency phrases for your trade — “water everywhere”, “burst pipe”, “sewage backup”, “no water”, “flooding” — transfer the caller to your on-call number. No answer in your chosen minutes → backup, then you.
Jobs booked on the call
It books repair visits and estimates, with the address checked against your service area, confirms by text, and never double-books.
Messages, not voicemails
Name, callback number, what they need, how urgent, best time — texted and emailed to you, with one-tap callback.
Keep your number
Forward your existing line always, when busy, when unanswered or after hours. Verified with one test call.
Spam screened
Robocalls and blocked numbers are turned away before the AI answers and never use your minutes.
Morning report
Yesterday’s calls, messages, urgent pages, bookings and minutes, in your inbox at 7am.
A typical after-hours call
It is 9:40pm. A caller says “water everywhere”. Elavo Answer answers in your business name, hears the urgency phrase, tells the caller it is connecting them, and rings your on-call number. If nobody picks up in five minutes it pages your backup, then you. The caller never hears voicemail, and you see the message with their number and address before you even call back.
A second caller at 10:15pm wants a quote. The AI takes name, number, address and what they need, promises a callback in the morning, and texts you the message. In the morning report it is listed as waiting for a callback.
Pricing for plumbers
Plans from $299/month with 1,200 minutes included. Most plumbers use a few hundred minutes a month; a storm or heatwave is covered by one 300-minute block for $75, never a per-minute overage.
Essentials
One crew, after-hours and overflow coverage.
1,200 minutes included every month
Choose EssentialsGrowth · Most popular
Growing shop, every call all day and night.
2,600 minutes included every month
Choose GrowthBilled at checkout — no free trial. Included minutes reset each month; purchased blocks never expire. Transferred minutes, spam and calls under 10 seconds are never billed. Cancel anytime.
Common questions
What does the AI do with a flooding call at midnight?
It recognises the urgency phrase, transfers the caller to whoever is on call, and if nobody answers it pages the backup, then you. The caller never hears voicemail.
What happens when I run out of minutes?
You get a low-balance alert first. Add a 300-minute block for $75 with one click, or turn on auto-recharge with a monthly cap. With auto-recharge off and a zero balance, calls are not answered until you recharge — you are never billed per minute in arrears.
Is there a free trial for Elavo Answer?
No. Plans are billed from day one because your line and minutes are live the moment you check out. Month to month, cancel anytime.
Other trades
HVAC · Electrical · Roofing · Garage door repair · Cleaning services · Landscaping & lawn care
Every plumbing call answered.
Elavo Answer plans from $299/month with 1,200 minutes included and one 300-minute block for $75 when you need more. Live today, cancel anytime.