Every call from homeowners with an active infestation who want someone today — answered, triaged and booked while you work.
Elavo Answer is an AI answering service for pest control companies. It answers calls from homeowners with an active infestation who want someone today, 24/7, in a natural voice; treats phrases like "wasps" and "bed bugs" as urgent and transfers those callers to whoever is on call; takes a structured message for everyone else; and books inspections and treatments. Plans from $299/month with 1,200 minutes included and no per-minute overage.
Callers with wasps, bed bugs or rodents will not wait for a callback
Recurring-plan customers call to reschedule
Seasonal spikes
Urgency phrases for your trade — “wasps”, “bed bugs”, “rats in the house”, “snake”, “swarm” — transfer the caller to your on-call number. No answer in your chosen minutes → backup, then you.
It books inspections and treatments, confirms by text, and never double-books.
Name, callback number, what they need, how urgent, best time — texted and emailed to you, with one-tap callback.
Forward your existing line always, when busy, when unanswered or after hours. Verified with one test call.
Robocalls and blocked numbers are turned away before the AI answers and never use your minutes.
Yesterday’s calls, messages, urgent pages, bookings and minutes, in your inbox at 7am.
It is 9:40pm. A caller says “wasps”. Elavo Answer answers in your business name, hears the urgency phrase, tells the caller it is connecting them, and rings your on-call number. If nobody picks up in five minutes it pages your backup, then you. The caller never hears voicemail, and you see the message with their number and address before you even call back.
A second caller at 10:15pm wants a quote. The AI takes name, number, address and what they need, promises a callback in the morning, and texts you the message. In the morning report it is listed as waiting for a callback.
Plans from $299/month with 1,200 minutes included. Most pest control companies use a few hundred minutes a month; a storm or heatwave is covered by one 300-minute block for $75, never a per-minute overage.
One crew, after-hours and overflow coverage.
1,200 minutes included every month
Choose EssentialsGrowing shop, every call all day and night.
2,600 minutes included every month
Choose GrowthBilled at checkout — no free trial. Included minutes reset each month; purchased blocks never expire. Transferred minutes, spam and calls under 10 seconds are never billed. Cancel anytime.
Can it prioritise an active infestation?
Yes. Mark those phrases urgent and the caller is transferred to your on-call tech; routine renewals are booked.
What happens when I run out of minutes?
You get a low-balance alert first. Add a 300-minute block for $75 with one click, or turn on auto-recharge with a monthly cap. With auto-recharge off and a zero balance, calls are not answered until you recharge — you are never billed per minute in arrears.
Is there a free trial for Elavo Answer?
No. Plans are billed from day one because your line and minutes are live the moment you check out. Month to month, cancel anytime.
HVAC · Plumbing · Electrical · Roofing · Garage door repair · Cleaning services
Elavo Answer plans from $299/month with 1,200 minutes included and one 300-minute block for $75 when you need more. Live today, cancel anytime.