Live the same day. No new number.
Six steps from signup to every call answered.
Elavo Answer is a 24/7 AI answering service for local and home-service businesses — a night and after-hours answering service that also covers the lunch rush and overflow. It answers every call, day or night, in a natural voice, takes a proper message (name, callback number, what they need, how urgent), transfers urgent callers to whoever is on call, and books appointments on the call. Plans start at $299/month with 1,200 minutes included and no per-minute overage.
Pick a plan and sign up
Choose Essentials, Growth or Pro. No free trial — your card is charged at checkout and your minutes start the same day. Month to month, cancel anytime.
Pick your number
Choose a local number in your area code from live carrier inventory. It is answered by your AI the moment you choose it.
Forward your line
Dial your carrier’s forwarding code from the guided Setup page and place one test call to verify. Customers keep dialling the number they know.
Tell it about the business
Services and prices, hours, service area, the phrases that mean urgent, who is on call and when. Ten minutes, editable any time.
Calls are answered
The AI greets in your business name, answers questions from your setup, books against your live calendar, or takes a structured message and notifies you.
Urgent calls reach a person
Urgency phrases transfer the caller to your on-call number; if nobody answers, the backup is paged, then the owner.
What happens on each kind of call
| Situation | What Elavo Answer does |
|---|---|
| Business hours, caller asks for a person | Transferred to your transfer number; message taken if nobody answers |
| After hours, routine caller | Message taken: name, number, reason, best time. You are texted and emailed |
| After hours, urgent caller | Transferred to the on-call primary → backup → owner, each once |
| Spam or robocall | Screened before the AI answers; never billed |
| Caller wants an appointment | Booked on the call against your availability, confirmed by text |
Common questions
How long does setup take?
Most owners are live the same day: sign up, pick a number, forward the line, and fill in services and urgency rules in about ten minutes.
What does the caller hear?
A natural voice greeting in your business name. The AI says it is an AI assistant. If recording is on, callers hear a disclosure before the greeting.
What happens when I run out of minutes?
You get a low-balance alert first. Add a 300-minute block for $75 with one click, or turn on auto-recharge with a monthly cap. With auto-recharge off and a zero balance, calls are not answered until you recharge — you are never billed per minute in arrears.
Do I need a new phone number?
You keep your existing business number. Elavo Answer gives you a local number in your area code and you forward your line to it with your carrier's standard forwarding code — always, only when busy or unanswered, or only after hours. A guided setup verifies it with one test call.
How does it handle emergencies?
You define what counts as urgent in plain words ("no heat", "water everywhere", "locked out"). A caller who matches is transferred to the person on call for that time window; if they do not answer, the backup is paged, then the owner. Everyone else gets a message taken and a promised callback.
Stop paying by the minute to miss calls.
Elavo Answer plans from $299/month with 1,200 minutes included and one 300-minute block for $75 when you need more. Live today, cancel anytime.